I mentioned in my last blog post:
More importantly, it seems that the sending email account webteam (at) bhphotovideo.com is unmonitored, although one has to assume an e-commerce vendor DOES have a 'webteam'. How curious
Having a unmonitored email sending role account is fine, of course; driving responses into a webbish workflow is fine as well; but why not use something obvious not a monitored account like: noreply@ ... or unmonitored@ ... instead
After I submitted feedback through their web workflow form, I received a confirmation email containing this:
If for any reason you have any additional questions, thoughts or comments, please feel free to email us at webmaster (at) bhphotovideo.com, as we would be happy to hear from you.
So ... the right hand does not know what the left is doing?